For managing agents and freeholders
Residential Building Noise Desk.
One place for every noise report in a block of flats — built for the agent managing the building, not Noise Response Pro or the individual resident involved.
For managing agents and freeholders
Noise complaints across a building, handled properly — not lost in an inbox.
A block of flats generates noise complaints the moment more than a few households share walls and floors. The Residential Building Noise Desk gives you one place to log every report, track every response, and show — if it's ever asked — that complaints were handled consistently across the whole building.
One place for every noise report in the building
Every resident complaint logged against the flat and the date, not scattered across emails, calls and sticky notes — a single record you can actually manage.
See which flats are repeat sources
Patterns across a building only show up when reports are in one place. Spot the units generating repeat complaints before they become a formal dispute.
A consistent, defensible process
The same structured response — acknowledge, investigate, follow up — applied to every report, so your handling of noise complaints holds up if it’s ever questioned.
Hand off cleanly
Managing agents change, portfolios get reassigned. A proper record means the next person picks up exactly where the last one left off.
Pricing
A one-off setup per building, then a flat monthly fee to run it.
Building setup
£397
one-off, per building
Get a building fully set up — units, residents, and the reporting process ready to go.
- Unlimited units registered to the building
- Standard complaint intake form, branded to you
- Initial response templates for the first contact
- Historic reports imported, if you have them
Ongoing management
£49 / mo
per building, cancel anytime
Keep the desk running: new reports, tracking, and reminders for every open case.
- Everything in Building setup
- Unlimited new noise reports logged and tracked
- Deadline/follow-up reminders per open case
- Pattern view — which units generate repeat reports
- Exportable record for board meetings or a handover
Managing multiple buildings? Contact us for portfolio pricing. The Residential Building Noise Desk is an information and case-management tool, not legal advice, and does not replace your obligations under your management agreement or lease terms.
Straight answers
Questions managing agents ask before they set up a building.
No — it works for a small block just as well as a large one. The value is the same regardless of size: every report in one place, handled the same way every time.
Yes — the branded intake form can be shared directly with residents, or you can log reports on their behalf if they come in by phone or email instead.
Your exported record shows exactly what was reported, when, and how it was handled — useful context either way, though it isn’t legal advice and doesn’t replace your own legal counsel on a formal dispute.
The published pricing is per building. If you manage a portfolio, contact us directly and we’ll work out portfolio pricing rather than charging you per-building at the standard rate.
Set up your building's noise desk.
One record for every report, one consistent process, one less thing to manage by inbox.
Running noise complaints at an event or venue instead? See all our products.